Your privacy matters to us. This Privacy Policy explains how 9abon collects, uses, stores, and protects your personal information in accordance with the Philippine Data Privacy Act of 2012.
9abon takes data privacy seriously. Here are the core principles that guide how we handle your personal information every single day.
All data transmitted between your device and the 9abon platform is protected by industry-standard 256-bit SSL encryption. Your personal and financial information is never sent in plain text.
9abon only collects the personal data that is strictly necessary for the purposes described in this policy. We do not collect data speculatively or for purposes beyond what is disclosed here.
9abon does not sell, rent, or trade your personal data to third parties for marketing purposes. Data is only shared with trusted partners where necessary to deliver our services or comply with legal obligations.
9abon processes all personal data in full compliance with Republic Act No. 10173, the Data Privacy Act of 2012, and the implementing rules and regulations issued by the National Privacy Commission (NPC).
You have the right to access, correct, and request deletion of your personal data held by 9abon. We provide clear processes for exercising these rights, as described in this policy.
9abon retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Data is securely deleted or anonymized when no longer needed.
Important Notice: This Privacy Policy ("Policy") describes how 9abon ("9abon," "we," "us," "our") collects, uses, stores, discloses, and protects the personal information of users ("you," "your") of the 9abon platform. By registering an account or using the 9abon platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
9abon is committed to protecting the privacy and security of your personal information. This Policy has been prepared in accordance with Republic Act No. 10173, the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Philippines.
This Policy applies to all personal data collected through the 9abon website, mobile platform, customer support channels, and any other touchpoints through which you interact with 9abon. It covers data collected from registered players, prospective players, and visitors to the 9abon platform.
9abon acts as the Personal Information Controller (PIC) in respect of the personal data described in this Policy. Where 9abon engages third-party service providers to process data on its behalf, those providers act as Personal Information Processors (PIPs) and are bound by contractual obligations consistent with this Policy and applicable law.
9abon collects the following categories of personal data, depending on how you interact with the platform:
9abon collects personal data through the following means:
9abon uses your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Registration & identity data |
| Age and identity verification (21+ compliance) | KYC & verification data |
| Processing deposits and withdrawals | Financial data, identity data |
| Anti-money laundering (AML) and fraud prevention | Financial data, KYC data, technical data |
| Providing customer support | Communications data, account data |
| Delivering bonuses and promotions | Registration data, transaction history |
| Responsible gaming monitoring | Usage data, transaction history |
| Platform security and fraud detection | Technical & usage data |
| Regulatory reporting to PAGCOR and other authorities | Identity data, financial data |
| Service improvement and analytics | Anonymized usage data |
| Marketing communications (with consent) | Contact details, preferences |
9abon will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.
9abon processes your personal data on the following legal bases under the Data Privacy Act of 2012:
9abon does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
9abon engages trusted third-party service providers to assist in delivering the platform, including identity verification providers, payment processors (GCash, Maya, and banking partners), cloud hosting providers, customer support platforms, and analytics services. All service providers are contractually bound to process data only on 9abon's instructions and in accordance with applicable data protection law.
9abon may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, law enforcement agencies, and other government bodies where required by law, court order, or regulatory directive.
In the event of a merger, acquisition, or sale of all or substantially all of 9abon's assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. You will be notified of any such transfer in advance.
9abon may share your data with other third parties where you have provided explicit consent to such sharing.
9abon uses cookies and similar tracking technologies to enhance your experience on the platform, maintain session security, and gather analytics data. The following types of cookies are used:
| Cookie Type | Purpose | Consent Required |
|---|---|---|
| Strictly Necessary | Session management, login authentication, security tokens | No – essential for platform operation |
| Functional | Remembering your preferences (language, display settings) | No – enhances core functionality |
| Analytics | Understanding how users navigate the platform (anonymized) | Yes – opt-in required |
| Marketing | Delivering relevant promotional content | Yes – opt-in required |
You can manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may affect the functionality of the 9abon platform. For analytics and marketing cookies, you may withdraw consent at any time through your account settings.
9abon implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
Your responsibility: While 9abon takes all reasonable steps to protect your data, you are also responsible for maintaining the security of your account credentials. Never share your 9abon password with anyone, and contact support immediately if you suspect unauthorized access to your account.
9abon retains personal data for the periods set out below, after which data is securely deleted or irreversibly anonymized:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & registration data | Duration of account + 5 years after closure | Legal obligation (AML, PAGCOR) |
| KYC & identity documents | 5 years from account closure | Legal obligation (RA 9160) |
| Transaction records | 5 years from transaction date | Legal obligation (AML, tax) |
| Customer support records | 3 years from last interaction | Legitimate interest |
| Marketing consent records | Until consent is withdrawn + 1 year | Consent |
| Technical & usage logs | 12 months on a rolling basis | Legitimate interest (security) |
Where retention beyond these periods is required by a specific legal obligation or ongoing legal proceedings, 9abon will retain the relevant data until that obligation or proceeding is resolved.
Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 9abon:
To exercise any of these rights, please contact 9abon's Data Protection Officer using the contact details in Section 15. 9abon will respond to all verified requests within thirty (30) days, as required by the DPA. In complex cases, this period may be extended by a further thirty (30) days, with notice provided to you.
The 9abon platform is strictly intended for persons aged 21 years and above. 9abon does not knowingly collect personal data from individuals under the age of 21. The 21+ age requirement is enforced through mandatory age verification during the registration process and KYC verification.
If 9abon becomes aware that personal data has been collected from a person under the age of 21, it will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the 9abon platform, please contact our support team immediately.
9abon's primary operations and data storage are based in the Philippines. Where it is necessary to transfer personal data to service providers or infrastructure located outside the Philippines, 9abon ensures that such transfers are subject to appropriate safeguards, including:
9abon will not transfer your personal data to any jurisdiction or recipient that cannot provide adequate data protection guarantees.
The 9abon platform may contain links to third-party websites or services for informational purposes. This Policy applies solely to data collected by 9abon and does not cover the privacy practices of any third-party websites. 9abon is not responsible for the content or privacy practices of any linked third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
9abon reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is indicated at the top of this page.
Where changes are material, 9abon will notify registered players by email or through a prominent notice on the platform prior to the changes taking effect. Your continued use of the 9abon platform following the effective date of any update constitutes your acceptance of the revised Policy.
We encourage you to review this Policy periodically to stay informed about how 9abon protects your personal information.
9abon has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Data Privacy Act of 2012. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact:
If you are not satisfied with 9abon's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
For more information about your rights under the Data Privacy Act of 2012, you may also refer to our Terms & Conditions.
Now that you know how 9abon protects your personal information, you can enjoy the platform with complete peace of mind. Hundreds of games, fast GCash payouts, and a team that takes your privacy as seriously as you do.
⚠️ Gambling is addictive. Know when to stop. 21+ only.