At 9abon, we believe that gaming should always be fun, safe, and within your control. Our responsible gaming program gives every Filipino player the tools and knowledge to enjoy the platform wisely.
Here at 9abon, we take responsible gaming seriously – hindi lang basta salita. We've built a full suite of player protection tools directly into the platform because we genuinely care about the well-being of every member of our community, from Makati to Cebu, Davao to Quezon City.
Gambling, when done responsibly, is a perfectly enjoyable form of entertainment. The problem starts when it stops being fun and starts feeling like an obligation, an escape, or a way to chase losses. 9abon is here to help you recognize those warning signs early and take action before things get out of hand.
Our responsible gaming framework is built around three core principles: Prevention, Awareness, and Control. Every tool we offer, every policy we enforce, and every message we send is guided by these principles.
Remember: 9abon is strictly for players aged 21 years and above, in accordance with Philippine gaming regulations. Age verification is mandatory for all accounts, and we actively monitor for underage access.
Control how much you fund your account daily, weekly, or monthly.
Get notified when you've been playing for a set amount of time.
Take a short break from the platform – 24 hours up to 6 weeks.
Permanently or indefinitely close your account when you need to stop.
Every 9abon account comes with a full set of responsible gaming controls, accessible directly from your account settings. Here's what's available to you right now.
Set a maximum amount you can deposit into your 9abon account per day, per week, or per month. Once your limit is reached, no further deposits will be accepted until the period resets. Lowering your limit takes effect immediately; increasing it requires a 24-hour cooling period to prevent impulsive decisions.
Define the maximum amount you are comfortable losing within a set period. When your loss limit is reached, 9abon will automatically prevent further wagering until the period resets. This tool is especially useful for players who want a hard financial boundary without fully pausing their account.
Set a maximum duration for each gaming session. When your session limit is reached, you will receive a notification and be prompted to take a break. You can also enable reality check reminders that pop up at regular intervals to show you how long you've been playing and your net activity for the session.
Need a short break? Activate a cooling-off period of 24 hours, 48 hours, 1 week, 2 weeks, or up to 6 weeks. During this time, you will not be able to log in or place bets. The cooling-off period cannot be cancelled once activated, giving you a genuine, commitment-backed break from the platform.
If you feel that gambling is becoming a problem, self-exclusion allows you to permanently or indefinitely close your 9abon account. Once self-exclusion is activated, it cannot be reversed for a minimum of six months. Any remaining balance will be returned to you after identity verification. This is the most powerful tool we offer.
Enable periodic on-screen pop-ups that remind you of the time you've spent playing and your net wins or losses during the current session. Reality checks are a simple but powerful way to stay grounded and make conscious decisions about whether to continue playing or take a break.
It's not always easy to tell when recreational gaming has crossed a line. 9abon encourages all players to regularly check in with themselves. If you answer "yes" to several of the questions below, it may be time to use one of our responsible gaming tools or seek professional support.
There's no shame in asking for help – in fact, recognizing the signs early is the smartest thing you can do. Maraming Pilipino ang nakakaranas ng ganitong hamon, and 9abon is here to support you every step of the way.
If you answered yes to 3 or more questions, we strongly encourage you to activate a cooling-off period or self-exclusion through your account settings, and to consider reaching out to a professional counselor or support service.
Setting up your player protection tools on 9abon takes less than two minutes. Here's how to do it from your account dashboard.
Visit the 9abon platform and sign in using your registered email and password. Make sure you are on the official 9abon site.
Click on your profile icon in the top-right corner and select "Account Settings" from the dropdown menu.
In the settings menu, locate the "Responsible Gaming" tab. All available player protection tools are listed here in one place.
Select the tool you want to activate – deposit limit, loss limit, session timer, cooling-off period, or self-exclusion – and set your preferred parameters.
Review your settings and confirm. Restrictions that reduce your limits take effect immediately. Increases or removals are subject to a mandatory waiting period to protect you from impulsive changes.
If you're having trouble finding or activating any responsible gaming tool on 9abon, our support team is available 24 hours a day, 7 days a week. You can reach us via live chat directly from the platform.
For self-exclusion requests, you can also contact our support team directly and they will process the exclusion on your behalf immediately – no waiting, no runaround.
Our team is trained to handle responsible gaming requests with full confidentiality and without judgment. Your well-being always comes first at 9abon.
Support Email: [email protected]
Response Time: Within 1 hour for responsible gaming requests
All players must be at least 21 years of age to register and play on 9abon. This is a strict legal requirement under Philippine gaming law and is non-negotiable.
The minimum legal age for casino-style gambling in the Philippines is 21 years old. 9abon strictly enforces this requirement at every stage of the player journey – from registration through to KYC verification and ongoing account monitoring.
During registration, all players are required to declare their date of birth. Before any withdrawal can be processed, players must complete full KYC verification by submitting a valid government-issued photo ID – such as a PhilSys National ID, passport, driver's license, or voter's ID – that confirms they are 21 years of age or older.
Any account found to belong to a person under the age of 21 will be immediately suspended, all funds will be returned, and the case will be reported to the relevant authorities as required by law.
If you share a device with younger family members, 9abon strongly recommends the following steps to prevent underage access:
Problem gambling is a recognized condition that can affect anyone, regardless of age, income, or background. Understanding it is the first step toward addressing it.
Feeling anxious, depressed, or irritable when not gambling. Using gambling to cope with stress, loneliness, or negative emotions. Feeling guilty or ashamed after a gambling session but continuing anyway.
Spending more than you can afford to lose. Borrowing money from friends, family, or lenders to gamble. Neglecting bills, rent, or essential expenses because of gambling losses.
Withdrawing from family and friends to spend more time gambling. Lying to loved ones about gambling habits. Neglecting work, school, or family responsibilities because of gambling.
Important: Problem gambling is a health issue, not a moral failing. It is treatable, and recovery is absolutely possible with the right support. 9abon encourages any player who recognizes these signs in themselves or a loved one to take action today – use our self-exclusion tool, talk to our support team, or reach out to a professional counselor.
Whether you're a casual player or a regular on the platform, these guidelines will help you keep your gaming experience positive and in check.
Treat your gambling budget the same way you treat money spent on entertainment – once it's gone, it's gone. Never gamble with money set aside for rent, food, bills, or savings.
The house always has an edge over the long run. Treat every win as a bonus, not an expectation. Never gamble with the goal of solving financial problems or generating income.
Chasing losses is one of the most common and dangerous gambling behaviors. If you've hit your loss limit for the day, stop. Walk away and come back another time with a clear head.
Set a timer and step away from the screen regularly. Long, uninterrupted gaming sessions impair judgment and make it harder to make rational decisions about your bets.
Avoid gambling when you are tired, stressed, emotionally upset, or under the influence of alcohol. These states impair your decision-making and can lead to bets you'll regret.
If gambling is causing you stress or worry, talk to a trusted friend, family member, or professional. Keeping it to yourself only makes it harder to address. Huwag mahiyang humingi ng tulong.
9abon is built for players who want great entertainment with full peace of mind. Explore our games knowing that our responsible gaming tools are always just one click away in your account settings.
⚠️ Gambling is addictive. Know when to stop. | 21+ only | Play within your means